Omega Express - New York Bus Charter & Rental Company Official Logo
 

FAQs

Is Omega Express a bus broker?
No.
Brokers take your transportation request and provide you with the cheapest service possible. Omega Express owes the large selection of modern charter buses and specialty coaches. Our crew offers the finest and most affordable service in North America! Just dial 1.866.663.4299 and you will receive the best quote for your transportation needs!
Which bus is right for my group?
Planning outings, conferences, or other events is stressful enough. With Omega Express you do not have to worry about choosing a ground transportation provider. Whether you need to move group of 20 or 2,000 people, let Omega take the pressure off with our professional transportation services. We offer corporate discounts. Our customer service experts work with many clients every day. They will help you select a bus that meet all of your needs including size, style and budget. Call us now at 1.866.663.4299 with all your questions.
What about the insurance?   
Every single Omega Express bus insured to a minimum of $5,000,000 as per Department of Transportation requirement. All buses are licensed and listed with the Department of Transportation.
Do you require any deposit?
The 25% deposit will be required at the time of booking. Special arrangements can be made based on your budget.
What type of payment do you accept?
Omega Express, LTD accepts all major credit cards, cashiers checks, money orders or wire transfers. Our customer service representative will work out a payment plan suitable to your needs.
How far in advance should I make my bus reservation?
We recommend you to make your reservation as soon as possible. Buses are available on a first come first served basis. Reserving early will insure you with the best selection and great price. Our Reservation Department hours of operation vary depending on the season, weekends and holidays. For our current hours please call: 1.866.663.4299.
Can we smoke on our bus?   
No, all of our motor coaches are non-smoking units.
Are your buses equipped with washrooms?
All of our buses have washroom facilities.
Should I find a hotel room for the driver?   
Yes, it is the responsibility of the client to find a room for the driver.
How much should I tip the driver?   
Most people tip between $3 and $7 per day, depending on the service you feel was provided. Tipping is optional, but chances are the drivers helped provide you with a life-long memory. Please do not forget them!
Will my bus look like the motor coaches shown on your web page?   
The motor coaches shown on our web site are the same we charter. If you have a specific question about the seating or layout, please contact our customer service representative at 1.866.663.4299.


 

 

 

 

 

 

 

 

 

 

 

 

happy customer during bus charter from New York to Canada
"Our Plato Seniors just completed a four day trip to Canada. It was a very pleasant and memorable time. Our bus was clean and so comfortable. The bus driver was a wonderful person who treated us, seniors, with a great service and courtesy."
Customer Testimonials

Best Bus Driver - Omega Express LTD Award
Michael D. - Best Driver
(Omega Express LTD Award)
Find Out More About Our Company Here

The Motorcoaches used by Omega Express LTD for New York Bus Charter and Rental Services
Our bus fleet consists of newest VanHool T2140, T2145 coaches that are kept in perfect condition, thanks to our crews who clean and inspect each coach before it hits the road.

Conference Upstate New York
Planning outings, conferences, or other events is stressful enough. With Omega Express you do not have to worry about choosing a ground transportation provider. Whether you need to move group of 20 or 2,000 people, let Omega take the pressure off with our professional transportation services. We offer corporate discounts. Our customer service experts work with many clients every day. They will help you select a bus that meet all of your needs including size, style and budget. Call us now at 1.866.663.4299 with all your questions.
Learn More About Our New York Bus Charter and Rental Services

 

 NYS DOT Bus Fleet operator award seal