Omega Express - New York Bus Charter & Rental Company Official Logo
 

TERMS AND CONDITIONS

PAYMENT: Final payment for charter service is due at least 2 days in advance of the date of departure, or at time of booking, depending on the size of the order. Please, review your proposal for deposit information. When making payment, please indicate the date of your trip and your charter order number to insure proper credit.
CANCELLATION: Chartering Party must notify the Company of cancellation in writing (via fax or e-mail). There is no cancellation fee, if the cancellation is made at least 15 days prior to the departure date. Service cancelled within 2 days of departure is subject to a fee of 50% of the trip cost.
ADDITIONAL CHARGES: The increase in miles or hours not specified on your charter order, may be a subject to an additional charge. The Company will notify the Chartering Party of any additional charges that may be expected, at the time of the original order.
DRIVER HOURS: Federal Department of Transportation safety regulations prohibit drivers to be on duty more than fifteen hours per day. The driver must have eight consecutive hours off before resuming service.
DAMAGES TO BUSES: The cost of repairing damage to buses resulting from acts of members of the Chartering Party will be charged to the Chartering Party and is due as soon as such cost is determined.
ARRIVAL TIME: The time of arrival at starting point, destination, or return to point of origin can not be guaranteed. Service providers have instructions to drive within the speed limits set by law. The traffic and weather conditions are beyond the control of the Company and the service provider. Late arrival due to these occurrences is not a reason for cancellation of the charter.
BAGGAGE: Neither the Company, nor the service provider, assumes any responsibility for any personal property. Baggage and all other personal property will be handled only at passengers own risk.
OFFENCIVE INDIVIDUALS: The Company and its service providers have the right to refuse to transport individuals intoxicated by alcohol or drugs, and are likely to become objectionable to other individuals on the bus, or if the driver feels threatened in any way.
EXPLOSIVES AND FIREWORKS: Possession of firearms, explosives, and fireworks are strictly prohibited on the bus!
ADA, SPAB: The Company should receive a written request for ADA accessible or SPAB certified bus & driver at the time of the reservation.


 

 

 

 

 

 

 

 

 

 

 

 

happy customer during bus charter from New York to Canada
"Our Plato Seniors just completed a four day trip to Canada. It was a very pleasant and memorable time. Our bus was clean and so comfortable. The bus driver was a wonderful person who treated us, seniors, with a great service and courtesy."
Customer Testimonials

Best Bus Driver - Omega Express LTD Award
Michael D. - Best Driver
(Omega Express LTD Award)
Find Out More About Our Company Here

The Motorcoaches used by Omega Express LTD for New York Bus Charter and Rental Services
Our bus fleet consists of newest VanHool T2140, T2145 coaches that are kept in perfect condition, thanks to our crews who clean and inspect each coach before it hits the road.

Conference Upstate New York
Planning outings, conferences, or other events is stressful enough. With Omega Express you do not have to worry about choosing a ground transportation provider. Whether you need to move group of 20 or 2,000 people, let Omega take the pressure off with our professional transportation services. We offer corporate discounts. Our customer service experts work with many clients every day. They will help you select a bus that meet all of your needs including size, style and budget. Call us now at 1.866.663.4299 with all your questions.
Learn More About Our New York Bus Charter and Rental Services

 

 NYS DOT Bus Fleet operator award seal